Ordering
Free Delivery to the United Kingdom.
All items that are in stock are despatched within 1-2 Working Days by Royal Mail 2nd Class or Parcel Force express48 dependant on letter/parcel size.
An item marked in the description field as 'Made to Order' will need to be created, it will take no longer than 14 working days. I will contact you personally to discuss the delivery time on your order.
Accepted Methods of Payment
Debit card/Credit card/Apple Pay
Privacy Policy
I take your privacy seriously.
I only collect information that is related to your order.
Your information is only used to fill your order. I do not sell or redistribute your information to anyone.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Delivery
Delivery Charges
The rate charged for the delivery of your order is based on your location.
Free Delivery to the United Kingdom. Your order will be despatched within 1-2 Working Days by Royal Mail 2nd Class or Parcel Force express48 dependant on parcel size.
For delivery to the EU and Worldwide please contact me first before placing an order to obtain a delivery quote.
Courier Tracking
If a tracking number is provided, I will email you the tracking information. Please note that some orders using Royal Mail delivery will not have tracking numbers.
Returns
Your item must be in its original unused condition to be returned. You must return the item within 7 days of receiving your goods. Buyers are responsible for return costs.
The original postage and packing that you paid on the order is not refundable.
Please email debbie@debbiejolliff.co.uk to complete your Return form.